The main area of working of Instacart revolves around the delivery of grocery items whereas Postmates offer delivery of different products such as grocery, alcohol, and food taken away from restaurants. Both of these companies excel in providing effective services to their customers. They do have differences in terms of employee benefits, service cost, and quality of the services.
Instacart:
Postmates:
Postmates is headquartered in San Francisco. It came into being in the Year 2011 but in 2020 it has been bought by Uber. There are around 5000 employees in the company. As the statistics for 2020 show, the company has been making around 5 million deliveries per month.
Shopping Experience:
According to Mercury News, a customer has shared his shopping experience at both the outlets which presents quite a clear picture of how things proceed. At Instacart, the orders are placed online so in case any unavailable product selected by the user is automatically removed from the bill. Some of the products at Instacart are relatively higher than those at stores. As for Postmates, the staff is quite cooperative as they direct the customers about the unavailability of products directly. The experience shows that at Postmates there is usually a good discount because products are often cheaper than those available at stores.
Delivery Charges and areas:
Instacart: The delivery fee is as follows:
One-hour delivery: $14. 99Two hours’ delivery: $3. 99
There is an amazing offer at Instacart that is if one buys a membership here, they can get free two-hour deliveries for orders above $35.
The delivery areas include 10 cities in the US including Austin, Boston, and Chicago.
Postmates: The delivery fee at Postmates depends on the distance specifically. It usually starts from $5. An additional service fee of $9 has to be paid as well.
The Postmates delivery service is available in seven states including Austin, Chicago, and Los Angeles.
Salaries Comparison:
At Instacart and Postmates, the salary is usually determined by the number of hours an employee is spending on their appointed work. Although it is up to the drivers to determine the number of hours they wish to serve, it does affect their salary. Considering an estimated salary offered in these firms is as follows:
Instacart: It may range from $12 to $18 per hour usually.
Postmates: An average pays of $15 per hour.
Employee requirements:
To work as a driver at Instacart and Postmates, one has to fulfill the following requirements in general:
The age of the driver should be more than 18. The candidate should be physically fit enough to carry huge weights. The driver must know how to use the company’s application to proceed with the work. A cell phone is also necessary. Should own a vehicle like a truck or a motorcycle to make deliveries.
Invoice Breakdown:
Notable features of the Instacart vs Postmates
Both the companies make sure to deliver the items exactly on the same day as the order is received. At Instacart and Postmates, there are a lot of options to shop from. There are different brands united under one banner making it easier for the customers to select the best. These online stores have made the shopping experience quite easy as they do not need to travel long distances and can easily place their orders while sitting at home.
Conclusion: Instacart vs Postmates
Instacart ranks as one of the best grocery delivery services by 2022 and on the other hand, Postmates stands to be 5th best at providing customer service. There can be a long discussion on which stores offer the best shopping experience but it can be concluded that both companies make sure to satisfy their customers.
What is the main difference between Instacart and Postmates?
At Instacart one can only shop for groceries whereas, at Postmates, one can shop for groceries and can also get their orders picked from restaurants nearby.
Can customers utilize coupons and vouchers at Instacart and Postmates?
Indeed, some offers can be availed while shopping at these stores. One common promo offered by both is referring the application to a friend and earning some extra points and credits.
