Instacart is headquartered in San Francisco and is operating in major cities in US and Canada. At present, there are 40,000 stores in partnership with Instacart. There are 10,000 people are working for Instacart. The current CEO of instacart is Fidgi Simo who took the office in 2021.
Notable features of the Instacart:
The company and staff make sure to deliver the items exactly on the same day as the order is received. There are a lot of options to shop from. There are different brands united under one banner making it easier for the customers to select the best. These online stores have made the shopping experience quite easy as they do not need to travel long distances and can easily place their orders while sitting at home.
Headquarters:
Offices and Address:
Headquarters:
Address: 50 Beale St #600
San Francisco, CA 94105
USA
Phone Number: 1-888-246-7822
Email: help@instacart.com
Offices:
50 Beale St #600, San Francisco
Atlanta, GA, US 675 Ponce De Leon Ave NE #800
Toronto, CA
190 Liberty St #200
CEO of Instacart:
The present CEO of Instacart is Fidji Simo. She’s a French businesswoman. She has also served at companies like Facebook and eBay. At Facebook, she served as the head. She is also running another company called The Metrodora Foundation which is a health clinic. She previously co-founded this firm and is now acting as President there. In 2021, she was appointed as a member of the instacart board of directors. Later in the same year, she was raised to the position of CEO, replacing Apoorva Mehta, who is also considered the founder of Instacart.
Delivery and cities:
The delivery fee is as follows:
One-hour delivery: $14. 99Two hours’ delivery: $3. 99
There is an amazing offer at Instacart that is if one buys a membership here, they can get free two-hour deliveries for orders above $35.
Cities:
The 12 states in the US where instacart is quite popular include, Atlanta, Austin, Boston, Chicago, Denver, Houston, Los Angeles, Miami, New York, Philadelphia, Seattle, and Washington DC.
The cities in Canada where intact delivery is quite popular are The Greater Toronto Area, Ottawa, Vancouver, London, Kitchener, Calgary, Windsor, Hamilton, and Kingston.
Employees and Sales:
The statistics show that by 2020, instacart has around 10,000 users and 500K shoppers. There was major growth in customers because of the COVID-19 pandemic. A website called Influencer Marketing hub writes that in 2020, the per day sales of Instacart kept growing by 20% as the days passed. The number of shoppers also increased by 30%.
Shoppers at Instacart:
Shoppers are those people who shop for groceries at different stores and then deliver them to the prescribed location. At Instacart there are two types of shoppers.
Full-Service Shopper:
These shoppers have two roles assigned to them. Firstly, they’re supposed to shop for the groceries, and afterward, they have to deliver these groceries as well. The payment they get is comprised of some portion of the delivery fee and as well as some tips by the customer.
In-Store shopper:
These shoppers are supposed to shop for groceries and then place them in the given position. These workers do not get the privilege to earn any tips or extra money.
Instacart ranks as one of the best grocery delivery services by 2022 as it has increased the number of customers, especially after the global pandemic. It is ranked 3rd in customer service according to the data and reviews presented by customers. Instacart which is specifically operating in Canada and US has managed to improve its service constantly and provide valuable products. It has also expanded its network and is still highly recommended by users.
How can one reach out to Instacart in case of any query?
In order to contact the company, the client can reach out to the webpage help center, or contact via email and if there is an urgency they can contact on customer support number.
Do we need to have two different accounts to operate in US and Canada?
The account created in the US can be used in Canada as well. There’s no such need for another account. One has to make sure that area lies within the capacity of Instacart.
